We’re Hiring!
Customer Service Representative

Our Customer Service Representatives support the PranaShanti community through their welcoming and positive outlook. They are the first person a student meets when they walk through our door.  Quality of experience and being a source of accurate and reliable information for new and returning students is critical to the PranaShanti experience.

Role

  • Welcome everyone who walks through the doors with a positive and caring attitude
  • Inspire our students in their yoga and wellness journey
  • Share your passion for yoga, health and wellness
  • Address student questions, concerns and needs in a calm, respectful, professional manner
  • Be part of our commitment to student attention, timeliness, cleanliness of all PranaShanti spaces
  • Share the information about our wellness offerings, classes, workshops, Master Classes and Teacher Training programs
  • Book appointments, direct students to classes, track student activity, and process purchase transactions

Additional Qualities

  • Positive and caring personality and attitude
  • Self motivated and willingness to inspire our students
  • Passionate about yoga, health and wellness
  • Forward thinking and anticipates the needs of our students
  • Understands what it means to serve to create a quality customer service experience for our students
  • Ability to ‘think on your feet’ and multi-task
  • Tech-savvy and organised
  • Willing to step up and assist fellow staff members without hesitation
  • Strong communication and problem solving skills
  • Be available 16-20+ hours per week including daytime, evenings and weekends

Qualifications

  • High School diploma
  • Prior retail and customer service experience
  • First Aid and CPR certification a plus

Compensation

  • Positive connections with co-workers, students and teachers.
  • Being part of a healing and uplifting working environment where caring for students makes a difference in their lives.
  • Hourly rate of $18-$20 per hour depending on level of experience.  
  • Group Health and Dental Plan after 3-month probationary period.
  • FREE onsite parking. 
  • FREE unlimited yoga classes!
  • Discount on boutique purchases, wellness appointments, Workshops, Master Classes and Teacher Trainings.

How to Apply

Send you cover letter and resume to Carmen@pranashanti.com  to Carmen Laflamme. 

In your cover letter explain how your skills can be of benefit to the PranaShanti community and include 2 references that we can call.

Applications accepted until end of day March 8, 2024.